Conversational marketing with ManyChat
I build ManyChat automations for DimeCuba to connect social interactions with product and travel information. I have also implemented generative AI responses.
- My role
- Conversation flows, message copy and AI responses
- Project
- DimeCuba
- Status
- In use
- Focus & tools
- ManyChat · AI Step · Google Sheets
Travel enquiries and generative AI
The travel flow connects message and comment triggers with information about flights to Cuba. The supplied workflow includes an AI Step for generative responses and a Google Sheets action.
The metrics below are the flow totals shown in the supplied screenshots. The screenshots do not display the reporting period.
| Flow | Sends | Unique contacts | Phone numbers |
|---|---|---|---|
| Travel / flights | 4,572 | 544 | 22 |
| Ceramax | 18.1K (rounded) | 1,917 | 0 |
Sends can repeat for the same person. Unique contacts are counted within each flow and are not added across flows. Phone numbers collected are contact data, not confirmed sales.
Product information: Ceramax
This automation responds to social post interactions with product details and a commercial next step. The supplied screenshot records approximately 18.1 thousand sends and 1,917 unique contacts.
