01Marketing automation and conversational systems
I design and maintain editorial workflows that connect ChatGPT/OpenAI with n8n, Google Drive, Buffer and Telegram. I also design and maintain ManyChat automated response systems, conversations, flows and AI agents: I configure keywords, buttons and activation rules, update messages with current commercial information, and define handoffs to WhatsApp or human support. During the transition to AIVO, I reviewed and deactivated approximately 60 flows and agents, disconnected triggers and rules, tested functions and documented issues without presenting the partial migration as complete.
02AI audiovisual production
I produce original AI-generated and AI-assisted commercial videos from end to end: product research, concepts, scripts, storyboards, technical prompts, scene and avatar direction, image/video generation, continuity, pacing, speech synchronization and final editing with Google Flow, Filmora and Canva. I also created a complete AI audiovisual design-training methodology with procedures, templates, exercises, prompts, resources and design criteria.
03Content, SEO and reporting
I manage channel-specific social content and community operations across TikTok, YouTube, Instagram and Facebook, including approximately 90 monthly TikTok videos, 30 YouTube Shorts, and 30 Instagram Reels/posts plus 90 Stories. I currently perform individual statistical analysis of each publication to turn present performance into decisions that improve future content, evaluating available metrics, retention, hooks, editing, copy, calls to action, audience demand and commercial response. My work also includes SEO for the Meta catalog, seven complete SEO articles published in October 2026, a 24-page KPI report, an engagement analysis of 35 posts, weekly maintenance of four Google Business Profiles, newsletters and editorial coordination.
04Knowledge systems and AI support
I build and maintain an operational knowledge base covering products, services, promotions, prices, conditions and links so customer responses and platform-specific content stay source-grounded. I combine automation with human review, test chatbot behavior in AIVO, document errors and escalate complex cases.